Cross-Platform Mobile App Development Company

Call-tracking and lead management software

Matelso shows businesses exactly what made a customer reach out—whether it was a specific ad, a web page, or a search. By linking directly to a company's database, it tracks every call, email, and chat to see which marketing is actually working. By seeing this data as it happens, companies and marketing teams can figure out which parts of their business are working and make it easier for customers to get a hold of them.

About client

Matelso is a German company that helps businesses track where their leads come from. Their software pulls every call, chat, and email into one place so you can see exactly which ad or webpage made a customer reach out. It’s a simple way to see which marketing is actually making money and which is just a waste of time.

COUNTRY

Germany

INDUSTRY Sales & Customer Service

4 Members

Team

7+ Months

Duration

4.9+

Client Rating

Challenge

Previously, the system forced everyone to use the same basic list of questions on their contact forms, and certain boxes had to be filled out whether you wanted them or not. Managers could not add new questions, change existing ones, or delete the ones they didn't need.

Plus, you couldn't change how the forms actually looked. Since you couldn't touch the colors, fonts, or layout, they usually stuck out like a sore thumb and didn't match the rest of the website's style.

Solution

Reetweaks built a simple control panel that lets managers easily make, change, or delete the questions on their forms without breaking the rest of the website.

They also set up the system so that whenever a manager updates a form, the information is sent instantly to Matelso’s main database. This ensures that the forms on the website always match the most recent settings without any lag or errors.

Features

Matelso is a company that helps businesses see which advertisements lead to phone calls and other messages. They provide tools that show exactly how well a company's marketing is working and make it easier for them to talk to their customers.

Call Tracking and Analytics

Dynamic Number Insertion (DNI)

Real-Time Call Data and Reporting 

Integrations with CRM and Marketing Tools

Conversation Tracking and Analysis

Multichannel Attribution 

Summary

Scope Website The solution is both informative and visually appealing. Admin Back Office A comprehensive control panel to manage wprovided content and workshops.

Technology